Integration first
AI is only as useful as what it can reach. We do the connection work properly before anything else.
About Identie
We build AI that does real work inside real businesses
Identie is an enterprise AI company. We design, build and run AI agents and assistants that work inside the systems a business already depends on, from customer support and product search to fully automated workflows.
Why we exist
Most businesses do not need another AI demo. They need AI that answers real customers, finds real products and completes real tasks, connected to the CRM, helpdesk, catalog and ERP they already run.
That last part is where most AI projects stall. So we start there. We connect to your systems first, then build the agent or assistant on top, and we keep it running after launch.
How we think
Four things we hold to on every project
Show, do not tell
We would rather show you a system working on your data than describe what it might do.
You own it
What we build for you belongs to you, documented well enough that you never depend on us.
Honest scope
If AI is not the right answer to your problem, we will say so in the first call.
At a glance
Identie in brief
- What we build
- Customer support AI, product search, autonomous agents and custom AI systems
- Where we work
- Worldwide, remote, with enterprise teams
- Products
- PaperBrainz, Ellie and Compass, all running in production
- Contact
- hello@identie.net
What we run
Products already in production
How we work
Four stages, every time
- 01 · Week oneDiscovery
- 02 · Before any buildIntegration design
- 03 · A few weeksBuild & pilot
- 04 · OngoingProduction